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Showing Suite|HomeFeedback|Showing Calendar|Showing Sync|Home Followup|Foreclosure Feedback|Customer Surveys
Are You Using the Best Real Estate Customer Survey Software?In today's real estate market it's important to stay ahead of the competition and provide the best customer service possible. By using the right real estate customer survey software you can easily connet with your real estate customers to get the data you need in order to stay ahead of your competitors and ensure client satisfaction. Browse through the list of features offered with this real estate customer survey software: Create new surveys from scratch or by copying and editing an existing customer survey. Choose whether or not to show a progress indicator for each customer survey. Customer surveys can be set to automatically close on a certain date. Ask all of the questions you need – there's no limit on how many questions you can add. Completely customize the survey invitation emails and set the 'From' and 'Subject' along with the body. Add your own greeting message to be displayed to the recipient when they first start the survey. Add multiple choice, multiple choice with open end, or open ended questions to your survey. Send invitations to customers on any survey at any time. Customer surveys can be set to automatically close on a certain date. Questions can be set as 'required' on the customer survey to ensure you get the answers you need. Send up to 3 reminders to clients that don't fill out the customer survey within days of receiving it.
Set notification preferences to email you whenever a response is given. Set how many questions you want to display per page on the customer survey. Option to 'clear all responses' if you no longer need the captured data but wish to restart a survey without re-creating it. Opt to receive a daily, weekly, or monthly summary of activity for your customer survey. Enter a custom message to display after survey completion or enter a URL to redirect the recipient. Print the survey stats to keep a hard copy in your company files. Ability to delete any surveys you are no longer using or need to avoid your account from becoming cluttered. Preview the invitation email and customer survey before sending it to avoid mistakes.
A customer survey automatically goes out to sellers whose listing status is changed to 'Sold'. Export the survey stats to PDF or Excel format to save to your computer archives.
Enter a survey page title to customize the browser title on your customer survey. Customer survey is automatically sent to buyers if status changes from 'Buyer Prospect' to 'Buyer Closed'. Features for Real Estate Offices and Teams (includes all agent features)Admins can sort survey stats according to the survey responses gathered by a particular agent. Option to hide/show survey responses from agents in the team/office account. Toggle agent access to create and send customer satisfaction surveys. Option to disable the surveys automatically sent to sellers when listing sells. Option to disable the surveys automatically sent to buyers when they're changed to 'Buyer Closed Escrow'. |
